CRM (CRMNext) - AM/ Dy Manager/ Manager / Sr Manager
Hiring For Renowned Organisation in Delhi
Experience: 4 to 7 years Posted on: 12/02/2019
Job Description

Project management/Support for Application. Project architectures and designing (For Sr. Profile) Role of Business analysts lead/Support Database management Support & Lead entire CRM Implementation project for The Muthoot Group Ensure Successful completion of project as per project scope. Successful Implementation of CRM with in the specified time line. Techno function of CRM for manage End to End integration development and API designee. Project management for Application. Managing & support existing applications so as to ensure business continuity and Resolutions of issues within TAT. Implementation of changes with in TAT, Ensuring proper support, Process Streamline, Managing end users education and training. Effective Team Management and Vendor Management Change Request Management, Cost negotiation, implementation of changes with in TAT Developing of tools and new modules to achieve human free operations by coordinating with development team Resolving all other IT related complaints received from Branches by coordinating with RSA’s Integration of CTI, AOD, ACD for Call center Website modification & other web site related supports Implementation of various Open source application

Salary: Negotiable
Industry: Banking and Financial Sector
Location: Delhi
Desired Candidate Profile
Education: IT Graduate , Skills Require:- CRMNext
Candidate Profile: Should have relevant experience as per jobs description.

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